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BuDhaGirl

Welcome to the BuDhaGirl Help Center. Find mindful answers to your questions about returns, exchanges, shipping, and bangle care. We're here to help.

BuDhaGirl Customer Journey | Support & Help Center

When is Jessica's Birthday Sale and what is the discount?

Do I need a special link or account to shop Early Access?

What are the shipping rates during the sale?

Can I return or exchange my sale items?

Can I change or cancel my order after placing it?

Can I use my loyalty points during the sale?

Why can't I access my rewards?

Are all the jewelry items in the sale waterproof?

What are the Surprise Birthday Mystery Boxes?

Can I combine Birthday Event discounts with other promotions or promo codes?

I placed an order before the sale started. Can the discount be applied to my previous order?

How long will my Birthday Sale order take to ship?

Can I use a BuDhaGirl Gift Card during the Birthday Sale?

Can I change my shipping address or edit items after ordering?

How do I initiate a size exchange?

An item I wanted sold out. Can I get a raincheck?

Can I combine items from the website and TikTok Live in the same order?

I haven't received my Birthday Sale order yet. What should I do?

Jessica's Birthday Sale

What are All Weather Bangles® (AWB)?

How do I find my All Weather Bangle® size?

How do I care for my All Weather Bangles®?

Are my All Weather Bangles® really waterproof?

Can I buy a single All Weather Bangle®?

What do I do if my bangles are misshapen or warped?

Where are All Weather Bangles® made?

What are the different styles of All Weather Bangles®?

What should I do if the color on my bangle tube is fading or stained?

Why is my Serenity Prayer Bead changing color (verdigris)?

I see a small spot or gap in the metallic leaf. Is this a defect?

Are All Weather Bangles® TSA / airport friendly?

Are the bangles truly soundless?

What is the Serenity Prayer Bead?

What is the AWB Ritual and how do I access it?

What if my bangle breaks open?

Is it normal for the gold serenity bead in the All Weather Bangles® to be green in places?

Are All Weather Bangles stretchy?

What are All Weather Bangles® made of?

Are bangles true to size?

How should bangles fit for optimal comfort?

All Weather Bangles® (AWB)

How do I care for my metal, beaded, or chain jewelry (non-AWB)?

Why is my metal jewelry tarnishing or changing color?

Care & Materials

Bracelets & Other Jewelry

Our Products

Will I have to pay additional taxes and duties?

How do I return/exchange an order?

Where are BuDhaGirl products shipped from?

How much does shipping cost?

What if my order is sold out?

Can I make changes to my order?

Can I cancel my order?

How long does shipping take?

When will BuDhaGirl ship my order?

Delivery & Returns

How do I earn points?

How is my BuDhaBliss Rewards Program tier determined?

Do tiers expire or reset?

Do my points expire?

Why didn’t I earn points on my purchase?

Earning Points

How do I use my points?

Can I redeem my points for money off during sales?

Are there any items I can’t redeem points for money off when purchasing?

How do I redeem my points for BuDhaGirl product?

Redeeming Points

How is my free shipping applied at checkout?

Free Shipping

How can I get a birthday reward?

What is ‘Early Sale Access’?

How does the entry gift for Nirvana & Zenith tier work?

What is ‘Gift a Friend Day’?

Birthday & Other Rewards

How can I see how many points I have?

What happens if a friend I refer cancels or returns their order?

Will I be able to redeem points if I make a purchase at your HQ in Dallas?

Why did my account balance go down?

Can I use my points during checkout?

Points Balance & Management

How can I share my referral URL?

What happens if I redeem a reward and then return that purchase? Do I get my reward/points back?

Referral Program

Where can I send my questions, concerns, or compliments?

How do I leave the program?

What if I leave and decide to join again?

Is it possible for me to lose access to my points and perks I have earned?

Contact & Account Management

BuDhaGirl Rewards

Can sets of All Weather Bangles® be divided?

Can I sell BuDhaGirl products through a third-party vendor?

Can online-only retailers sell BuDhaGirl products?

How do other retailers display the bangles?

How can I get more eyes on my BuDhaGirl product?

What if I have a problem with the product?

When will I receive my backorder?

What is a back order?

When will our next order ship?

What are the shipping methods and costs?

What is the reorder minimum?

How do we place our next BuDhaGirl order?

What is the opening order?

How do I become a BuDhaGirl Retailer?

Wholesale

Do you offer a first-time customer discount?

Do you offer discounts for teachers, healthcare workers, military, or students?

How do free shipping promotions work?

How can I find out about sales and promotions?

Discounts & Promotions

Have questions about Jessica's Birthday Sale? Get all the details on discounts, shipping, returns, and order edits for our biggest event of the year.