Can I change or cancel my order after placing it?Updated 17 days ago

You have a 1-hour window to cancel your order after it is placed, provided the order has not yet been fulfilled. You can quickly cancel an unfulfilled order in three ways:  

• Using the self-service option on your order confirmation page.

• Contacting support via chat, where our automated bot will process the cancellation immediately.

• Canceling directly through our mobile app.

Once that hour has passed or the order is fulfilled, it is locked and cannot be canceled.